While poormouthing and suing taxpayers for more money, the Wichita school district wants to spend on a rebranding and marketing campaign.
The idea that a government agency needs to market itself illustrates a few inconsistencies, as shown below. But spending any money on this effort shows that the district leadership is a little out of touch with the taxpayers.
First, taxpayers are being sued for more money by a collection of Kansas school districts, including the Wichita district. So the district is using taxpayer money to extract more taxpayer money, and now it wants to spend more taxpayer money to tell taxpayers how wonderful it is.
Second, school districts continually say how spending has been “cut to the bone,” and that there is nowhere else to cut. But, there is money to spend for marketing.
The article quoted Wendy Johnson, director of marketing and communications for the Wichita district: “For people who suggest that we need to operate like a business and employ business strategies: Businesses tune into their customers, do market research, are active listeners all the time.” (Wichita school board to consider hiring marketing firm, rebranding district; Wichita Eagle, January 11, 2015)
First of all, the Wichita school district is not an “active listener.” If you say what the district wants to hear, yes. But the district is not welcoming to those with a different opinion. A notable example comes from 2012 when Betty Arnold was board president. At a meeting, citizens had criticized the board for large and important issues, but also for such mundane things as the amount of the superintendent’s monthly car allowance. Arnold admonished citizens for speaking about things like this in public. It’s not respectful, she said. Finally, after directing a uniformed security guard to station himself near a citizen speaker, Arnold told the audience: “If we need to clear the room, we will clear the room. This board meeting is being held in public, but it is not for the public, or of the public. And I hope you understand that.”
The idea that the Wichita school district is in any way like a business is laughable.
Most businesses do not have laws that force customers to use their products and services. (Mandatory attendance laws.)
Most businesses are not able to force people to pay them even if people do not use their service. Even people who pay to send their children to private schools must still pay the public schools. (Schools are funded by taxes.)
Businesses are not able to decide whether to allow new competitors. (Usually this is the case. Some states have laws that allow existing companies like movers decide whether new moving companies should be allowed to form.)
The article mentioned charter schools as a source of competition for the Wichita school district. But the district must approve the formation of any charter schools within its boundaries. Anyone who investigates would soon realize that the Wichita school district has no intent of allowing charter schools.
If the Wichita school district wanted to experience a little bit of the competition for customers that business face — competition which would improve the district — it could signal its awareness to approve charter school applications. That would do more to improve the experience for Wichita schoolchildren than any marketing message.